ELK - FENN BACKPACK BLACK
The Fenn Backpack is a spacious backpack that fits a 14 inch laptop comfortably. The backpack has a fixed top handle, and adjustable backpack straps, as well as an external flap with a snap closure and buckle detail. Inside, the bag offers a zipped compartment, a zip pocket and a patch pocket. With brushed gold hardware, this backpack comes in a versatile black colourway. Main: 100% Buffalo Leather Leather is a natural material made from animal hides that have been preserved and softened through a tanning process. We select our leathers based on their individual properties and the intended application. Leather lasts a long time, ages well and is easy to care for and repair. Leather will develop patina over time and gets better with age. The leather used on this style was sourced from a Leather Working Group (LWG) audited and rated tannery. LWG aims to improve the environmental impact of the leather industry by assessing and certifying leather manufacturers. The audit protocol covers energy use, waste, water use and chemicals, as well as traceability. B.N. Enterprises, located in Delhi, India, has been a long-term supplier of ELK, starting with a small collection in 2013. They are a family business, founded in 1991, and are now one of our main suppliers of leather goods. To facilitate better understanding and insight into our product manufacturing and responsible sourcing, we have engaged the services of a local representative who can coordinate with the B.N. team on-ground. All products made by BN meet European REACH standards for chemical safety. BN is a member of both Sedex and BSCI, and the factory undergoes regular social compliance audits. H: 36cm To maintain the beauty of your ELK bag we recommend protective sprays and using a good quality leather conditioner to treat the product, which will increase its longevity. Do not put leather pieces on the ground or rub against abrasive surfaces. Leather is a natural material and will wear with age and use. The dye in the leather can sometimes rub off so please be aware of this when wearing light clothing or placing the leather item on light surfaces.
MATERIAL
Lining: 100% Cotton
Handle: 100% Buffalo Leather
Strap: 100% Buffalo Leather
Hardware: Iron and Zinc AlloyMAKER
SIZE AND FIT
W: 31.5cm
D: 12cm
Flap: 21.5cm
Strap Length: 86cm at most extendedCARE INSTRUCTIONS
Shipping and postage policy.
For all orders under $300 postage is $10.95. For all orders above $300 postage is free of charge.
Delivery of orders will take 5 - 7 working days.
Ladybeetle will not post overseas including New Zealand.
SHIPPING
We send items via Australia Post. We have a flat fee for shipping of $7.95. Please contact the store if you require express shipping for an item.
ONLINE RETURNS/EXCHANGE POLICY
Items may be returned within 14 days of delivery within Australia. No refunds will be issued however we will offer store credit.
Items must be in the same condition in which they were delivered with tags still attached, unworn, unwashed, no smell of perfume, free of make-up and tan marks. Please take care when trying on any item/s.
Sale items, items purchased with a promotional code and accessories are strictly final.
The customer is liable for all delivery expenses on returned items, unless the item is faulty or incorrectly shipped.
Once we have received the returned item and it has passed inspection a store credit will be issued via email. Ladybeetle reserves the right to reject any returned item if it has been worn, washed, altered, damaged or marked (make-up, tan) and the item will be returned to the customer at their expense.
SALE ITEMS CANNOT BE EXCHANGED, CREDITED OR REFUNDED
Send your returned product to:
RETURNS
ladybeetle shoes
8/61 Market St
MUDGEE NSW 2850
Gift cards are non-returnable.
For faulty items we follow the Guidelines as set by the ACCC which entitles you to a repair, refund or replacement if your item is deemed faulty. The Supplier may repair the item if this is possible at which point a refund or replacement will not be offered.
To complete your refund or exchange please contact us.
If you would like a refund, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved , then your refund will be processed, and a credit will automatically be applied to your credit card. Please be patient with your refund - it may take a few days to show in your account.
If you are wanting an exchange, and we have the item in stock we will send the new item to you and also notify you by email.
For faulty items we follow the Guidelines as set by the ACCC which entitles you to a repair, refund or replacement if your item is deemed faulty. The Supplier may repair the item if this is possible at which point a refund or replacement will not be offered.
INSTORE RETURNS/EXCHANGE POLICY
Items may be returned within 7 days of purchase. No refunds will be issued however we will offer store credit.
Items must be in the same condition in which they were delivered with tags still attached, unworn, unwashed, no smell of perfume, free of make-up and tan marks. All items will be inspected upon return.
Sale items, items purchased with a promotional code and accessories are strictly final.
For faulty items we follow the Guidelines as set by the ACCC which entitles you to a repair, refund or replacement if your item is deemed faulty. The Supplier may repair the item if this is possible at which point a refund or replacement will not be offered.
